APTECH CERTIFIED PROFESSIONAL IN

AIRPORT MANAGEMENT & CUSTOMER CARE

This course prepares you for a successful career in the airline & aviation industry.

The number of air passengers in India is expected to be 450 million by 2020**. Every passenger require the assistance of trained airport managers and skilled professionals in the safety, services and maintenance unit, fixed base operations, airport transportation, catering, baggage handling, and transport scheduling.

Keeping these demands in mind, Aptech provides you complete, in-depth training in all aspects of airport management.

On completing this course, you can work in any department of an airport or airline company in India and around the world.

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COURSE COVERS

The course provides professional learning opportunities by combining classroom lessons and practical learning sessions. You will also get trained in all aspects of aviation management - starting from in-flight experience to ground handling, baggage handling , people & resource management at the airport, to calculating fares and issuing tickets.

CURRICULUM

  • Airport & aviation operations

  • Passenger & baggage handling

  • Airport ramp management

  • Inflight service, safety & security

  • Ancillary services

  • Fares & ticketing

  • Presentation & communication skills

  • Grooming skills

  • Customer service

  • Interview skills

  • Personality development

 

Interested?

Fill the form. Our Career Counsellor will call you.

 

HOW TO JOIN/ ELIGIBILITY

To join this career-building course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also valid.

If you are already an Aptech student, you can also join this course after completing the following course:

 

COURSE HIGHLIGHTS

  • Gain in-depth knowledge of the principles & operational procedures of the aviation industry

  • Understand the roles and responsibilities associated with human resource at the airport, fuel-efficiency, elements of trim, and the functionality of the load sheet

  • Improve your presentation & communication skills

  • Quickly complete the course using fast-track option

  • Get job placement assistance

  • Gain job-skills for careers in passenger handling, airport operations and management